Return Policy

Doob Tubes are proudly made in the USA and as such we take great pride in our product.  We will do everything in our power to ensure your complete satisfaction with our product.  In case you are not satisfied, please follow the guidelines below to return your purchase.

To begin the return process, please contact us via email:

    • Products can be returned for a refund or exchange if there are new, unopened and in re-salable condition up to 30 days after purchase.
    • Shipping charges are the responsibility of the customer and non-refundable.
    • All returns must be accompanied with a copy of the original order receipt.
    • Once an item is returned and inspected by our fulfillment team, your refund will be applied to your credit card or we will contact you regarding an exchange.
    • Please allow 2-3 business days after we receive the return for processing

In case we ship an incorrect or physically defective product we will accept a return or exchange and will issue a return label.

All broken or defective product must be reported within 72 hours of delivery