Return Policy

Doob Tubes are proudly made in the USA and as such we take great pride in our product.  We will do everything in our power to ensure your complete satisfaction with our product.  In case you are not satisfied, please follow the guidelines below to return your purchase.

To begin the return process, please contact us via email:

    • Products can be returned for a refund or exchange if there are new, unopened and in re-salable condition up to 30 days after purchase.
    • Shipping charges are the responsibility of the customer and non-refundable.
    • All returns must be accompanied with a copy of the original order receipt.
    • Once an item is returned and inspected by our fulfillment team, your refund will be applied to your credit card or we will contact you regarding an exchange.
    • Please allow 2-3 business days after we receive the return for processing

In case we ship an incorrect or physically defective product we will accept a return or exchange and will issue a return label.

All broken or defective product must be reported within 72 hours of delivery


The information below covers how The Doob Tube treats personal information that we collect and receive.

Personal information

Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that The Doob Tube does not own or control or to people that The Doob Tube does not employ or manage.

Information Collection and Use General

The Doob Tube collects personal information when you register when purchasing The Doob Tube products, when you visit The Doob Tube pages and when you enter promotions or sweepstakes. The Doob Tube may combine information about you that we have with information we obtain from business partners or other companies. When you order literature we ask for information such as your name, email address, birth date, gender, zip code, occupation, industry, and personal interests.

Once you order literature fromThe Doob Tube you are not anonymous to us. The Doob Tube collects information about your transactions with us. The Doob Tube automatically receives and records information on our logs from your browser, including your IP address, The Doob Tube cookie information, and the page you request.The Doob Tube uses information for the following general purposes: To customize the advertising and content you see

    1. Fulfill your requests for products and services
    2. Improve her services
    3. Contact you
    4. Conduct research
    5. Provide anonymous reporting for internal and external clients


When a child under age 13 attempts to order literature!, we ask that he or she have a parent or guardian order the literature to obtain parental permission.The Doob Tube will not contact children under age 13 about special offers or for marketing purposes without a parent’s permission.

The Doob Tube does not ask a child under age 13 for more personal information, as a condition of participation, than is reasonably necessary to participate in a given activity or promotion.

Information Sharing and Disclosure

The Doob Tube does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances: We provide the information to trusted partners who work on behalf of or with The Doob Tube under confidentiality agreements.

These companies may use your personal information to help The Doob Tube communicate with you about offers from us and our marketing partners. However, these companies do not have any independent right to share this information. We have a parent’s permission to share the information if the user is a child under age 13.

Parents have the option of allowing the The Doob Tube to collect and use their child’s information without consenting to the sharing of this information with people and companies who may use this information for their own purposes; We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; The Doob Tube believes it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of The Doob Tube terms of use, or as otherwise required by law. We transfer information about you if The Doob Tube is acquired by or merged with another company. In this event, The Doob Tube will notify you before information about you is transferred and becomes subject to a different privacy policy.

The Doob Tube displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria – for example, women ages 18-24 from a particular geographic area. The Doob Tube does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad. The Doob Tube advertisers include non-financial companies (such as stores, airlines, and software companies).

Cookies The Doob Tube may set and access The Doob Tube cookies on your computer. The Doob Tube lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies’ use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to our cookies. The Doob Tube uses web beacons to access our cookies inside and outside our network of web sites and in connection withThe Doob Tube products and services.